Because every deck is custom-generated and quality-checked, production is a multi-step process. Production status means your deck is currently being printed and prepared at our facility. Once your order leaves our facility, it moves to Shipping status, and you will receive a confirmation email with a tracking number.

Note: Business days do not include weekends or public holidays.

You will receive an email with your tracking number as soon as your order is dispatched. You can track your package via the carrier portal link provided in that email. If you cannot find your confirmation email, please check your spam folder or search your inbox for "Tails AI".