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How to use the card editor and troubleshoot AI issues

Tips for editing your cards and handling AI generation artifacts.

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Written by Andrey Galko

Using the Card Editor

You can review and edit individual cards on your order page. Click on any card and select "Edit" to request modifications, such as adjusting features or regenerating the image.

Best Practices for AI Editing:

  • Be specific: When requesting changes, describe exactly what needs to be fixed (e.g., "change the dog's coat color to brown").

  • One request at a time: To ensure the best results, submit clear, detailed requests.

  • Handling artifacts: If the AI produces distorted features, use the editor to describe the correction. If the self-service editor is not sufficient, contact support with your order number and a reference photo.

If you experience "busy server" messages or page freezes, try refreshing your browser or clearing your cache. If issues persist, our support team is happy to assist with manual edits.

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